Privacy Policy

Learnovo Digital Academy (operated by Ceped Technologies Limited) is a Nigerian digital skills training platform located in Abuja, Federal Capital Territory, Nigeria. We operate the website at learnovo.ng and related subdomains including kids.learnovo.ng.

When this Privacy Policy refers to "Learnovo," "we," "us," or "our," it means Ceped Technologies Limited and the Learnovo Digital Academy platform.

For any privacy-related matters, you may contact us at:

We collect information in the following ways:

2.1 Information You Provide Directly

When you create an account, enrol in a course, book a mentorship session, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Password (stored encrypted — we never see it in plain text)
• Billing and payment information (processed securely via Paystack — we do not store card details)
• Profile photo (optional)
• Educational background (for SIWES/IT placement applications)
• Institution name and department (for student placements)
• Communications you send us via email, WhatsApp, or contact forms

2.2 Information Collected Automatically

When you visit our website or use our platform, we automatically collect:

• IP address and approximate location (country/city level only)
• Browser type and version
• Device type (mobile, tablet, desktop)
• Pages visited, time spent, and navigation behaviour
• Course progress, completion rates, and quiz results
• Referral source (how you found us)
• Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

If you choose to register or log in using a third-party service (e.g. Google), we may receive basic profile information such as your name and email address from that service, subject to their privacy settings.

We use the information we collect for the following purposes:

We will not use your information for any purpose not listed above without notifying you first and, where required, obtaining your consent.

We process your personal data based on the following legal grounds under applicable Nigerian data protection law (Nigeria Data Protection Act 2023 — NDPA) and internationally recognised privacy standards:

• Contract Performance: Processing your data is necessary to deliver the courses, mentorship, or placement services you have purchased or enrolled in.
• Legitimate Interests: We process certain data to improve our platform, prevent fraud, and communicate with you about your account — where our interest does not override your rights.
• Consent: For marketing emails and optional cookies, we rely on your explicit consent, which you may withdraw at any time.
• Legal Obligation: Where we are required by Nigerian law or regulatory authority to process or disclose your data.

We do not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your information only in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party companies that help us run our platform. These companies are contractually bound to process your data only on our instructions and to keep it secure. These include:

• Paystack — payment processing (they have their own privacy policy)
• Google (Google Meet, Google Workspace) — for mentorship sessions and email
• TutorLMS / WooCommerce — course delivery and e-commerce
• Meta Pixel / Google Analytics — website analytics (you can opt out)
• WhatsApp Business — for customer support communication

5.2 Educational Institutions

For students on SIWES or IT placement programmes, we may share relevant documentation and basic student details with your institution's SIWES coordinator or ITF-appointed supervisor as required for the placement process.

5.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or a Nigerian regulatory authority, or to protect the rights, property, or safety of Learnovo, our students, or the public.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if this occurs.

Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. Here is what we use and why:

You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to refuse all cookies or to indicate when a cookie is being set. Note that disabling certain cookies may affect the functionality of our platform.

We retain your personal data for as long as is necessary for the purposes outlined in this policy, or as required by law. Specifically:

• Account data — retained for the lifetime of your account and for up to 3 years after account deletion (for legal and record-keeping purposes)
• Course access records — retained permanently so we can verify your completion certificates if requested
• Payment records — retained for 7 years as required by Nigerian financial regulations
• SIWES/placement records — retained for 5 years to support institutional verification requests
• Marketing data — retained until you unsubscribe or withdraw consent
• Support communications — retained for 2 years after resolution

When your data is no longer needed, we securely delete or anonymise it so it can no longer be linked to you.

Under the Nigeria Data Protection Act 2023 (NDPA) and other applicable laws, you have the following rights regarding your personal data:

To exercise any of these rights, please email us at privacy@learnovo.ng with your request. We will respond within 30 days. We may need to verify your identity before processing your request.

Learnovo's main platform is intended for users aged 18 and above. Our Learnovo Kids programme is designed for children aged 7–17 and operates under a separate privacy framework with additional protections:

• All registrations for Learnovo Kids must be completed by a parent or legal guardian
• We collect only the minimum information necessary to deliver the kids programme
• Children's data is never used for marketing or profiling purposes
• Parents may request access to, correction of, or deletion of their child's data at any time
• We do not knowingly collect data from children under 7 years of age
• Children's sessions are supervised and conducted in a safe online environment

If you believe a child has registered on our main platform without parental consent, please contact us immediately at privacy@learnovo.ng and we will promptly investigate and take action.

We take the security of your personal data seriously. We implement the following technical and organisational measures to protect your information:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols
• Password Hashing: Passwords are stored using strong cryptographic hashing — we cannot see your password in plain text
• Secure Payment Processing: All payments are handled by Paystack, a PCI-DSS compliant payment processor — we never store your card details
• Access Controls: Access to personal data is restricted to staff who need it to perform their job functions
• Regular Security Reviews: We periodically review our security practices and update them in line with industry best practices
• Data Backups: We maintain secure, encrypted backups to prevent data loss

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities as required by law.

Our website may contain links to third-party websites, social media platforms, or embedded content (such as YouTube videos). This Privacy Policy applies only to Learnovo's own services. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies before interacting with them.

The following third-party services are integrated into our platform. Each has its own privacy policy:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Send an email notification to all registered users
• Display a prominent notice on our website for at least 30 days

Your continued use of our platform after any changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.